Cloudflare Access one-time PIN emails blocked by certain email security gateways, including Proofpoint

Incident Report for Cloudflare

Resolved

This incident has been resolved.
Posted Sep 02, 2026 - 07:16 UTC

Investigating

Some customers using email security gateway like Proofpoint may experience delayed Cloudflare notifications and login codes. Proofpoint is temporarily deferring messages with an SMTP 421 4.7.0 response. Cloudflare will continue retrying delivery.
Posted Sep 01, 2026 - 20:06 UTC
This incident affected: Cloudflare Sites and Services (Access).